Shipping Locations
We currently offer shipping within the United States only, excluding the following locations:
- Alaska (AK)
- Hawaii (HI)
- Puerto Rico (PR)
- Guam (GU)
- U.S. Virgin Islands (VI)
- American Samoa (AS)
Processing Time
All orders are processed within 1-2 business days. Please note that processing times may vary during high-demand periods (e.g., holidays or sales events).
Shipping Methods & Delivery Time
We partner with FedEx and UPS to provide fast, reliable shipping.
- Standard Shipping: Estimated delivery time is 2-5 business days from the ship date.
Shipping Costs
We offer FREE shipping on all orders within the United States. No minimum purchase required.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order status at any time on our Tracking Page.
Handling Delays & Issues
While we strive to ensure timely delivery, unforeseen delays may occur. In the event of a shipping delay, we will offer a discount to compensate for the inconvenience.
If your order experiences any issues during transit (lost, stolen, or damaged), we will work directly with the carrier to investigate and resolve the situation. In case of damage, please provide photos of the item and packaging, and we will assist you with a replacement or refund.
Returns Due to Shipping Issues
If your order is damaged or lost during shipping, we offer returns or replacements within 7 days of delivery. Please contact our customer support team at contact@cendoro.com for assistance.
