General Return & Refund Information

We want you to be completely satisfied with your CENDORO purchase. If you’re not, we offer a 30-day return window from the date of delivery. To qualify for a return, items must be:

  • Unused
  • Unworn
  • In their original packaging

Return Process

To initiate a return, please contact our customer support team for Return Authorization. Our team will guide you through the return process and provide you with the necessary instructions.

  • Return Shipping: Return shipping will be covered by CENDORO.
  • Return Address:
    7009 Barby Ln
    Belle Isle, FL 32812
    USA

Refund Process

Once your return is received and inspected, we will process your refund to the original payment method. The refund process typically takes 1-3 business days after receiving the returned item.

Exchanges

If you’d like to exchange your item for a different size, color, or preference, simply reach out to our customer service team. We’ll provide instructions for returning the item, and once we receive it in its original condition, we’ll promptly process your exchange.

Non-Refundable Items

At this time, all items are refundable as long as they meet the return conditions.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We offer a full refund or replacement, depending on your preference.

Exceptions & Special Circumstances

We currently do not have any exceptions or special circumstances regarding returns and refunds.